FAQ
Have questions? Here are some we receive often. Please don't hesitate to get in touch with us if your question isn't answered below.
Questions
I use master dice to create my own molds, then mix resins and inclusions together to form raw dice. These are then refined through several sanding and polishing treatments until they're as shiny as my human hands can make them. The final steps are hand-painting the numbers, followed by one last clean-up and polish. The human element involved in all of these steps means tiny cosmetic imperfections are normal on any handmade dice. Though I aim for perfection, even an artisan can’t claim to offer transcendently flawless handmade items.
All of my dice are hand made by me and only me.
My earrings are made from polymer clay, and sometimes finished with jewelry-grade resin. The hooks and studs are stainless steel, so they're hypoallergenic.
All metal earrings are nickel-free and hypoallergenic. The specifics of each piece of jewelry will be written in the item's description, but don't hesitate to reach out if you have any questions.
Not to worry, I have clip-on options in my shop! Simply select the number of clip-on replacements you need (from the clip-on listing), and then in the Note section of your purchase, tell me which earrings you'd like clip-ons for!
As balanced as they can be! The truth is, no dice are truly balanced, even (especially) machine-produced sets on the mass market. I use a pressure pot to get rid of as many bubbles as possible within my dice. My dice roll as randomly as any other, and I would know, since I make sets for my own TTRPG funtimes!
Not often, but sometimes I do. The best way to see if I have any open is to follow my Instagram where I list if I have spots open in my bio.
Keep a close eye on my social media pages! I'm most active on
Instagram, where I love sharing pictures of the goodies in my production
queue. I’ll keep you posted well in advance of any upcoming additions to the
boutique.
The next best way is to join my Restock Newsletter! I send emails out when I have a new drop of product, discount codes, or sales.
I always endeavour to provide transparent item descriptions and clear, accurate photos to enable informed purchase decisions. Please examine all item photos closely to avoid misunderstandings and don’t hesitate to contact me with any questions you might have. I love hearing from you!
I always make sure to take photos of any blemishes that are out of the norm, and I also list them in the product description.
I ship worldwide via Canada Post and have found it to be the most cost-effective and reliable option available to you. Shipping is calculated for you at checkout. Unfortunately, I can’t offer shipping through other carriers at this time.
Please remember: any duties, taxes, levies, customs and/or other fees resulting from international shipping destination(s) you provide are the addressee’s responsibility. I don’t like it either, but I have to play fair with the taxman.
I do not accept returns on earrings due to the fact that they are a worn item.
For dice and other products, if you are genuinely not happy with your purchase within 30 days, I will accept a return. Cost of shipping will be paid by you, and the full amount you paid for the item/s will be refunded to you once they are back with me.